FAQS
Each item is ritually prepared and crafted with intention. Please allow 8–10 business days for processing before shipment. While we strive to complete orders faster, we recommend setting your expectations within that window.
Luvpothecary is not responsible for lost packages or incorrect deliveries if the address was entered incorrectly by the customer. If a package is returned to us, we will attempt one additional delivery. Please ensure your shipping details are correct at checkout.
Due to the spiritual nature of our offerings, no refunds or exchanges are permitted unless an item is damaged during transit. In such cases, the customer must provide photographic evidence at the time of arrival. The item must remain unopened to qualify for a refund.
Yes! Customers who submit 3 or more product reviews will receive a 10% discount as a thank-you for contributing to our community of Mystics.
Yes. Each item is prepared in alignment with the spiritual protocols of the system it honors, including Hoodoo, Lukumi, Vodou, and other sacred traditions. Where appropriate, the ritual process is mentioned in the product description.
Welcome! A good place to begin is with one of our Spiritual Baths, Hydrosols, or a Reading or Consultation to identify what aligns with your current needs. Our intention is always to empower your path.
Yes. For special rituals, spiritual mentorship, or personalized tools, please reach out via the contact form. Custom services begin with a consultation.
At this time, we primarily serve the United States. If you are outside the U.S., please contact us directly to see if special arrangements can be made.
We are based in Florida, but our lineage is deeply rooted in New York City and the Gullah Geechee lands of South Carolina, blending Caribbean, African, and Southern American traditions.
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